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Underserved Population Learning Collaborative (UPLC) Coach

Applications due February 12, 2019

Download position advertisement here.

The Virginia Sexual and Domestic Violence Action Alliance (Action Alliance) is seeking a full-time Underserved Population Learning Collaborative (UPLC) Coach to coordinate the UPLC for local level Sexual and Domestic Violence agencies to build their capacity to provide culturally responsive, trauma-informed and comprehensive services and programs in their communities and to be able to have deep and meaningful relationships and partnerships within those communities.

This position requires extensive statewide travel.

We are looking for a person who exudes passion for building a better world. We are looking for someone who demonstrates outstanding communication skills and is able to effectively communicate amongst multiple project participants and partners; is good at applying a social justice framework to the daily work of Sexual and Domestic Violence Agencies; is good at engaging people in the process of reflection and learning and is able to encourage organizational change at all levels; is team-driven; is a dreamer and schemer and great at explaining complicated social justice and trauma response concepts in simple ways.

Salary and benefits: The starting salary range for this position is $48,000-$53,000. The benefits package includes health, dental, vision, disability and life insurance, optional flexible savings account for health or dependent care expenses, and a retirement benefit for employees who have completed two years at the agency. We offer flexibility in the workday, generous leave, and other types of workplace support.

Your application is your first chance to convince us that you are the “practically perfect” person for this job! We would love to see a unique cover letter and description of your experience that helps us to see the scope of your experience and your skills. Finally, please tell us how you are connected to the Action Alliance. Are you a friend of a member? Someone who has followed us on social media? Working in a partner agency?

To apply: Send application to Linda Winston, Assistant to the Executive Director, 1118 West Main Street, Richmond VA 23220 or

People of color, women, LGBTQ candidates, and people of diverse backgrounds are strongly encouraged to apply. We are committed to a diverse workplace and to supporting our staff with ongoing career development opportunities.

Volunteer Opportunities

We welcome applications on an ongoing basis!

The Action Alliance is always seeking volunteers to answer our 24-hour hotline, represent us at community outreach events, and more.

If you are interested in volunteering, please fill out our volunteer application. For more information about the volunteer program, please send an email to

Bilingual (Spanish/English) Hotline Crisis Services Spec. and Hotline Crisis Services Spec.

Application deadline: open

The Hotline Team is always accepting applications and a job posting can be found below. Applications are evaluated on a rolling basis as positions become available. Should materials match an opening hotline leadership will directly reach out to candidates.

(Bilingual) Hotline Crisis Services Specialist

The Virginia Sexual and Domestic Violence Action Alliance, Virginia’s statewide coalition addressing sexual and domestic violence, is hiring part-time (bilingual/bicultural, Spanish & English) Hotline Crisis Services Specialists to provide culturally competent crisis intervention services.

Duties and Responsibilities

Hotline Crisis Services Specialists will:

• Respond to and document calls, chats, and texts in English (and Spanish) from survivors of sexual and intimate partner violence; their family members and friends; allied professionals; and the general public.

• Ensure quality responses to each of the Hotlines answered by the Action Alliance, including the Virginia Statewide Hotline, the PREA Hotline, the LGTBQ+ Helpline, and the hotlines of local sexual and domestic violence agencies.

• Ensure the delivery of effective and timely services to agencies that work with the statewide hotline.

• Follow up with callers who identify intimate partner violence and/or sexual violence as primary issues.

• Attend and participate in internal, state, and national training activities concerning the dynamics of domestic and sexual violence, crisis intervention, active listening, supportive counseling, risk assessment, safety planning, intersections of oppression and violence, legal advocacy, and resource identification/development.

Position Requirements

This position requires work, volunteer, or internship experience delivering services in English (and Spanish); a basic knowledge of intimate partner violence, sexual violence, and our work at the Virginia Sexual and Domestic Violence Action Alliance; and strong organizational skills. All Action Alliance staff must be committed to the agency’s mission and guiding principles. Working with the Action Alliance requires dedication to cooperating with peers, participating in group processes, utilizing healthy conflict resolution skills, and modeling respectful relationships.

Preferred Qualifications

Successful candidates will be proficient in Office 365 and have experience with online documentation and databases.


This is an hourly non-exempt position that will be scheduled to work 10 to 30 hours from Sunday to Saturday, including holidays. Since we operate the Hotline 24/7, many shifts are outside traditional business hours. The hourly rate of pay starts at $15. Limited statewide travel is required for training; national opportunities may also be provided.

The Action Alliance is an Equal Opportunity Employer and is committed to hiring and supporting a diverse staff. We strongly encourage people of diverse racial, gender, and ethnic identities and abilities to apply.

Please submit a cover letter, resume, and three references to:

Reed Bohn by email at, or mail your application materials to:

Reed Bohn

Hotline Manager

c/o Action Alliance

1118 W. Main St.

Richmond, VA 23220

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